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Complaint log

FactorTrust complaint log

The newest complaints about FactorTrust, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 1, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Mar 1, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Feb 28, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Feb 28, 2025Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
Feb 28, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNHExplainedYes
Feb 28, 2025Credit reportingIncorrect information on your reportPublic record information inaccurateMIExplainedYes
Feb 27, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Feb 27, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Feb 27, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Feb 27, 2025Credit reportingIncorrect information on your reportPublic record information inaccurateMOExplainedYes
Feb 26, 2025Credit reportingProblem with fraud alerts or security freezesPAExplainedYes
Feb 26, 2025Credit reportingProblem with fraud alerts or security freezesGAExplainedYes
Feb 26, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Feb 26, 2025Credit reportingIncorrect information on your reportPersonal information incorrectINExplainedYes
Feb 23, 2025Credit reportingProblem with fraud alerts or security freezesOKExplainedYes
Feb 23, 2025Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Feb 23, 2025Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Feb 21, 2025Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportTXExplainedYes
Feb 20, 2025Credit reportingProblem with fraud alerts or security freezesGAExplainedYes
Feb 20, 2025Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Feb 20, 2025Credit reportingProblem with fraud alerts or security freezesGAExplainedYes
Feb 20, 2025Credit reportingProblem with fraud alerts or security freezesGAExplainedYes
Feb 17, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Feb 17, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTNExplainedYes
Feb 17, 2025Credit reportingProblem with fraud alerts or security freezesNCExplainedYes
Feb 17, 2025Credit reportingIncorrect information on your reportPersonal information incorrectAZExplainedYes
Feb 17, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Feb 16, 2025Credit reportingImproper use of your reportReporting company used your report improperlySCExplainedYes
Feb 16, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingCTExplainedYes
Feb 15, 2025Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Feb 14, 2025Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportGAExplainedYes
Feb 14, 2025Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Feb 13, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Feb 13, 2025Credit reportingProblem with fraud alerts or security freezesNYExplainedYes
Feb 13, 2025Credit reportingProblem with fraud alerts or security freezesNCExplainedYes
Feb 13, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Feb 12, 2025Credit reportingProblem with fraud alerts or security freezesMDExplainedYes
Feb 12, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingCAExplainedYes
Feb 12, 2025Credit reportingIncorrect information on your reportPersonal information incorrectMSExplainedYes
Feb 12, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingCAExplainedYes
Feb 12, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingCAExplainedYes
Feb 12, 2025Credit reportingIncorrect information on your reportOld information reappears or never goes awayMSExplainedYes
Feb 12, 2025Credit reportingIncorrect information on your reportAccount status incorrectMSExplainedYes
Feb 12, 2025Credit reportingIncorrect information on your reportAccount status incorrectMSExplainedYes
Feb 11, 2025Credit reportingIncorrect information on your reportAccount information incorrectMSExplainedYes
Feb 11, 2025Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Feb 11, 2025Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Feb 11, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Feb 11, 2025Credit reportingProblem with fraud alerts or security freezesGAExplainedYes
Feb 11, 2025Credit reportingProblem with fraud alerts or security freezesAZExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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