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Complaint log

Fidelity Direct Mortgage complaint log

The newest complaints about Fidelity Direct Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 11, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMDExplainedYes
Sep 24, 2024Payday & personal loansConfusing or missing disclosuresMDExplainedYes
Nov 30, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Feb 6, 2023MortgagesTrouble during payment processFLExplainedYes
Mar 17, 2021MortgagesClosing on a mortgageMDExplainedYes
Mar 11, 2021MortgagesClosing on a mortgageMDExplainedYes
Jan 22, 2019MortgagesTrouble during payment processFLExplainedYes
Jun 4, 2018MortgagesClosing on a mortgageVAExplainedYes
Jun 21, 2017Credit reportingIncorrect information on your reportInformation belongs to someone elseMDExplainedNo
Jun 14, 2016MortgagesSettlement process and costsMDExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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