Mortgage company · complaint record
Fidelity Home Group complaints
Filed under Fidelity Home Group Corp.
Consumers have filed 1 complaint about Fidelity Home Group since 2024, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 8, 2024
Fidelity Home Group complaints by month
The busiest month was February 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Fidelity Home Group answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Fidelity Home Group problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
Fidelity Home Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Fidelity Home GroupMortgages | - | 0 | - |
Compare side by side: Fidelity Home Group vs Midwest Loan Services · Fidelity Home Group vs Truhome Solutions · Fidelity Home Group vs NEXA Mortgage · Fidelity Home Group vs Hilltop
What people say about Fidelity Home Group
All experiencesNo experiences with Fidelity Home Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Fidelity Home Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 8, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
Questions about Fidelity Home Group
How many complaints does Fidelity Home Group have?
Fidelity Home Group has 1 complaint on record since February 2024, including 0 in the last 12 months and 0 in the last 30 days.
Does Fidelity Home Group respond to complaints?
Yes. Fidelity Home Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Fidelity Home Group?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Fidelity Home Group legit?
Fidelity Home Group is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Fidelity Home Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Fidelity Home Group?
Complain to Fidelity Home Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Fidelity Home Group complaints come from?
Most come from Tennessee (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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