Debt collector · complaint record
First Financial Credit complaints
Filed under First Financial Credit, Inc
Consumers have filed 14 complaints about First Financial Credit since 2017, 5 of them in the last 12 months. It answered 100% on time and closed 20% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14
- Last 12 months
- 5
- Answered on time
- 100%
- Closed with relief
- 20%
- Last 30 days
- 1
- Rank
- #940 of 1,963
Since July 2017
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 23, 2026
Most complained-about debt collectors
First Financial Credit complaints by month
The busiest month was July 2017 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Financial Credit answered all time
- Closed with monetary relief17.1%
- Closed with non-monetary relief17.1%
- Closed with explanation1285.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What First Financial Credit complaints are about
Top First Financial Credit problems
Inside "Incorrect information on your report"
- Account information incorrect 5
- Old information reappears or never goes away 1
First Financial Credit compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | First Financial CreditDebt collection | - | 5 | - |
Compare side by side: First Financial Credit vs Green Square · First Financial Credit vs EMoneyUSA · First Financial Credit vs Mullooly Jeffrey Rooney & Flynn · First Financial Credit vs Credit World Services
What people say about First Financial Credit
All experiencesNo experiences with First Financial Credit yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Financial Credit complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 23, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 31, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 28, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Mar 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jan 28, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Apr 19, 2019 | Payday & personal loans | Problem with additional add-on products or services | Money back |
| Feb 5, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 4, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 8, 2017 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Aug 5, 2017 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jul 18, 2017 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Questions about First Financial Credit
How many complaints does First Financial Credit have?
First Financial Credit has 14 complaints on record since July 2017, including 5 in the last 12 months and 1 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does First Financial Credit respond to complaints?
Yes. First Financial Credit answered 100% of its complaints on time (within 15 days) and closed 20% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with First Financial Credit?
The most common problems are attempts to collect debt not owed (2), took or threatened to take negative or legal action (1), written notification about debt (1).
Is First Financial Credit legit?
First Financial Credit is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Financial Credit legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Financial Credit?
Complain to First Financial Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Financial Credit complaints come from?
Most come from Kentucky (7), Florida (7). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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