Debt collection
First Step Group debt collection complaints
Consumers have filed 33 complaints about First Step Group's debt collection. See the whole First Step Group record.
First Step Group against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | First Step Group | 0 | - | - |
Latest First Step Group debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 2, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | No timely reply |
| May 2, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 27, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Dec 7, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 5, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 16, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Aug 19, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was discharged in bankruptcy | Explained |
| Aug 15, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Jul 29, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was discharged in bankruptcy | Explained |
| Jun 28, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| May 24, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| May 19, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| May 12, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Apr 29, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 17, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Feb 10, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Sep 24, 2015 | Debt collection | Taking/threatening an illegal actionAttempted to/Collected exempt funds | Explained |
| Jul 27, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Jul 16, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jul 16, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 21, 2015 | Debt collection | Communication tacticsCalled after sent written cease of comm | Explained |
| May 20, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Apr 23, 2015 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Apr 9, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Mar 26, 2015 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Feb 25, 2015 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Closed |
| Dec 24, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 5, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 5, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Sep 16, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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