Debt collection
Firstbank Puerto Rico debt collection complaints
Consumers have filed 32 complaints about Firstbank Puerto Rico's debt collection, 4 in the last 12 months. Firstbank Puerto Rico answered 100% on time and closed 0% with relief. See the whole Firstbank Puerto Rico record.
Firstbank Puerto Rico against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Firstbank Puerto Rico | 4 | 100% | 0% |
Latest Firstbank Puerto Rico debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | In progress |
| Jul 14, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Apr 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 13, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jul 2, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 15, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 7, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 22, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 22, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 4, 2024 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Apr 30, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 11, 2023 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Feb 9, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 16, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 10, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 13, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 1, 2020 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jan 20, 2020 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Oct 1, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 12, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 13, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 31, 2019 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Nov 16, 2018 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| May 8, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Mar 26, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 10, 2017 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Jun 1, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 25, 2015 | Debt collection | Taking/threatening an illegal actionSeized/Attempted to seize property | Explained |
| May 31, 2015 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Feb 5, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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