Debt collection
FIS debt collection complaints
Consumers have filed 425 complaints about FIS's debt collection, 54 in the last 12 months (-11%). FIS answered 100% on time and closed 0% with relief. See the whole FIS record.
FIS against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | FIS (Fidelity National Information Services) | 54 | 100% | 0% |
Latest FIS debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 4, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 15, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 25, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 14, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 25, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 24, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 7, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 12, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 11, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 21, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 11, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 9, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Apr 3, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 1, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 30, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 25, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Mar 21, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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