Debt collection
FIS debt collection complaints
Consumers have filed 425 complaints about FIS's debt collection, 54 in the last 12 months (-11%). FIS answered 100% on time and closed 0% with relief. See the whole FIS record.
FIS against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | FIS (Fidelity National Information Services) | 54 | 100% | 0% |
Latest FIS debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 5, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 3, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 28, 2026 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Jan 24, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 24, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 20, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 15, 2026 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Jan 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 14, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 9, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 9, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 16, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 16, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 13, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 6, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 5, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 3, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 26, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 26, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 24, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Nov 19, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 11, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 4, 2025 | Debt collection | Took or threatened to take negative or legal actionSued you in a state where you do not live or did not sign for the debt | Explained |
| Nov 3, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 30, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 23, 2025 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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