Mortgage company · complaint record
FM Home Loans complaints
Filed under FM Home Loans, LLC
Consumers have filed 5 complaints about FM Home Loans since 2018, none in the last 12 months. It answered 100% on time and closed 20% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 20%
- Last 30 days
- 0
- Rank
- -
Since February 2018
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 16, 2025
FM Home Loans complaints by month
The busiest month was February 2018 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How FM Home Loans answered all time
- Closed with monetary relief120%
- Closed with explanation480%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top FM Home Loans problems
Inside "Trouble during payment process"
- Lien release 1
- Loan sold or transferred to another company 1
FM Home Loans compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | FM Home LoansMortgages | - | 0 | - |
Compare side by side: FM Home Loans vs Midwest Loan Services · FM Home Loans vs Truhome Solutions · FM Home Loans vs NEXA Mortgage · FM Home Loans vs Hilltop
What people say about FM Home Loans
All experiencesNo experiences with FM Home Loans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest FM Home Loans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 16, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Nov 20, 2024 | Mortgages | Trouble during payment processLien release | Explained |
| Feb 14, 2022 | Mortgages | Closing on a mortgage | Money back |
| Feb 5, 2018 | Mortgages | Struggling to pay mortgage | Explained |
| Feb 5, 2018 | Mortgages | Trouble during payment process | Explained |
Questions about FM Home Loans
How many complaints does FM Home Loans have?
FM Home Loans has 5 complaints on record since February 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does FM Home Loans respond to complaints?
Yes. FM Home Loans answered 100% of its complaints on time (within 15 days) and closed 20% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with FM Home Loans?
The most common problems are trouble during payment process (3), struggling to pay mortgage (1), closing on a mortgage (1).
Is FM Home Loans legit?
FM Home Loans is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is FM Home Loans legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against FM Home Loans?
Complain to FM Home Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most FM Home Loans complaints come from?
Most come from New York (3), New Jersey (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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