Debt collection
Focus debt collection complaints
Consumers have filed 511 complaints about Focus's debt collection. See the whole Focus record.
Focus against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Focus | 0 | - | - |
Latest Focus debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 29, 2016 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Mar 28, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Mar 24, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 17, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 9, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 7, 2016 | Debt collection | Communication tacticsThreatened to take legal action | Explained |
| Mar 1, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 25, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 24, 2016 | Debt collection | Disclosure verification of debtNot disclosed as an attempt to collect | Explained |
| Feb 22, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 20, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 20, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Feb 17, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 16, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 15, 2016 | Debt collection | Communication tacticsCalled after sent written cease of comm | Explained |
| Feb 9, 2016 | Debt collection | Disclosure verification of debtNot disclosed as an attempt to collect | Explained |
| Feb 8, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Feb 5, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 3, 2016 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Feb 3, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 3, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 29, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 27, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jan 22, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jan 22, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 15, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 15, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 12, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Jan 7, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 7, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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