Debt collection
Focus debt collection complaints
Consumers have filed 511 complaints about Focus's debt collection. See the whole Focus record.
Focus against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Focus | 0 | - | - |
Latest Focus debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 8, 2016 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Aug 28, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Aug 22, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Aug 20, 2016 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Aug 17, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Aug 16, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Aug 15, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Aug 12, 2016 | Debt collection | Communication tacticsCalled after sent written cease of comm | Explained |
| Aug 11, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Aug 9, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jul 22, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jul 19, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jul 18, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 16, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jul 13, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jul 6, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 25, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 22, 2016 | Debt collection | False statements or representationIndicated committed crime not paying | Explained |
| May 23, 2016 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| May 17, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| May 4, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| May 2, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 24, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Apr 20, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Apr 18, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Apr 12, 2016 | Debt collection | Improper contact or sharing of infoContacted employer after asked not to | Explained |
| Apr 11, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Apr 6, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Apr 5, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Apr 4, 2016 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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