Debt collection
Focus debt collection complaints
Consumers have filed 511 complaints about Focus's debt collection. See the whole Focus record.
Focus against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Focus | 0 | - | - |
Latest Focus debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 27, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 19, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 18, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 9, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 1, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 29, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 24, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 8, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 1, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 4, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 29, 2018 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Jul 22, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 18, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 28, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 24, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 19, 2018 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| May 4, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 23, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 30, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Mar 28, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 24, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 7, 2018 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Feb 6, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 3, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 3, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 19, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 17, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 11, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 4, 2018 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 26, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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