Focus against other debt collectors
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | CL Holdings | 25,525 | +136% | 99.9% | 51% | 47,216 |
| 2 | Encore Capital (Midland Credit) | 19,484 | +59% | 100% | 12% | 57,060 |
| 3 | Portfolio Recovery Associates | 17,942 | +60% | 99.9% | 63% | 55,016 |
| 4 | Resurgent Capital Services | 17,500 | +6% | 100% | 26% | 54,761 |
| 5 | TransUnion | 9,367 | -62% | 100% | 48% | 58,125 |
| 6 | Experian | 9,347 | -53% | 100% | 9% | 52,595 |
| 7 | CCS Financial Services | 8,704 | +51% | 99.9% | 2% | 23,877 |
| 8 | Equifax | 7,993 | -70% | 100% | 40% | 56,820 |
| 9 | Kriya Capital | 7,526 | +100% | 100% | 100% | 16,464 |
| 10 | I.C. System | 6,903 | +81% | 100% | 0% | 21,049 |
| 11 | National Credit Systems | 5,918 | +48% | 99.9% | 0% | 17,574 |
| 12 | Caine & Weiner | 5,539 | +112% | 99.9% | 39% | 12,208 |
| 13 | Focus | 0 | new | - | - | 511 |
Every debt collector ranked
Latest Focus debt collection complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 26, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | OH | Explained | Yes |
| Aug 26, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | WI | Explained | Yes |
| Aug 24, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | NY | Explained | Yes |
| Aug 21, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | TN | Explained | Yes |
| Aug 21, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | NY | Explained | Yes |
| Aug 18, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | MA | Explained | Yes |
| Aug 14, 2015 | Debt collection | False statements or representationAttempted to collect wrong amount | CO | Explained | Yes |
| Aug 14, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | TX | Explained | Yes |
| Aug 13, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was discharged in bankruptcy | GA | Explained | Yes |
| Aug 12, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | NC | Explained | Yes |
| Aug 10, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | CA | Explained | Yes |
| Aug 7, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | MD | Explained | Yes |
| Aug 6, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | AZ | Explained | Yes |
| Aug 5, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | CO | Explained | Yes |
| Aug 4, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | OH | Explained | Yes |
| Aug 3, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | OH | Explained | No |
| Jul 31, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | GA | Explained | Yes |
| Jul 30, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | CA | Explained | Yes |
| Jul 27, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | FL | Explained | Yes |
| Jul 24, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | CA | Explained | Yes |
| Jul 23, 2015 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | NC | Explained | Yes |
| Jul 23, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | MA | Explained | Yes |
| Jul 23, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | FL | Explained | Yes |
| Jul 22, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | FL | Explained | Yes |
| Jul 20, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | NC | Explained | Yes |
| Jul 19, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | NY | Explained | Yes |
| Jul 18, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | CA | Explained | Yes |
| Jul 18, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | NY | Explained | Yes |
| Jul 17, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | KY | Explained | No |
| Jul 16, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | NC | Explained | Yes |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
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