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Debt collection

Focus debt collection complaints

Consumers have filed 511 complaints about Focus's debt collection. See the whole Focus record.

Focus against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Focus0new--511

Every debt collector ranked

Latest Focus debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineCAExplainedYes
Nov 2, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineCAExplainedYes
Oct 25, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineHIExplainedYes
Oct 23, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineALExplainedYes
Oct 23, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineNYExplainedYes
Oct 15, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineFLExplainedYes
Oct 10, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineMAExplainedYes
Oct 9, 2015Debt collectionCommunication tacticsFrequent or repeated callsNCExplainedYes
Oct 5, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineCAExplainedNo
Oct 2, 2015Debt collectionCont'd attempts collect debt not owedDebt was paidTNExplainedNo
Oct 2, 2015Debt collectionDisclosure verification of debtNot given enough info to verify debtVAExplainedNo
Oct 1, 2015Debt collectionDisclosure verification of debtRight to dispute notice not receivedCAExplainedNo
Sep 30, 2015Debt collectionCommunication tacticsFrequent or repeated callsCOExplainedYes
Sep 28, 2015Debt collectionCommunication tacticsFrequent or repeated callsMEExplainedYes
Sep 22, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineMAExplainedYes
Sep 21, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineNYExplainedYes
Sep 19, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineNCExplainedYes
Sep 17, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineALExplainedYes
Sep 17, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineCAExplainedYes
Sep 16, 2015Debt collectionDisclosure verification of debtRight to dispute notice not receivedMAExplainedYes
Sep 16, 2015Debt collectionDisclosure verification of debtNot disclosed as an attempt to collectCAExplainedYes
Sep 10, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineGAExplainedYes
Sep 3, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineAZExplainedYes
Sep 2, 2015Debt collectionCommunication tacticsFrequent or repeated callsRIExplainedYes
Sep 2, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineNJExplainedYes
Sep 2, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineILExplainedYes
Sep 1, 2015Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Sep 1, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineUTExplainedYes
Aug 27, 2015Debt collectionCont'd attempts collect debt not owedDebt was paidTNExplainedYes
Aug 26, 2015Debt collectionCont'd attempts collect debt not owedDebt resulted from identity theftFLExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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