Debt collection
Focus debt collection complaints
Consumers have filed 511 complaints about Focus's debt collection. See the whole Focus record.
Focus against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Focus | 0 | - | - |
Latest Focus debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 15, 2015 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Jul 15, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 15, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jul 13, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 13, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jul 10, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 10, 2015 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 10, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 8, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 7, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jul 2, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jul 2, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jul 1, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 30, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 30, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 29, 2015 | Debt collection | Communication tacticsCalled after sent written cease of comm | Explained |
| Jun 28, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 27, 2015 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Jun 27, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 26, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 25, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 23, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 19, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 18, 2015 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Jun 17, 2015 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Jun 16, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 16, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 16, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 16, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Jun 16, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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