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Freedom Financial Network credit cards complaints

Consumers have filed 12 complaints about Freedom Financial Network's credit cards, 1 in the last 12 months. Freedom Financial Network answered 100% on time and closed 0% with relief. See the whole Freedom Financial Network record.

Freedom Financial Network against other credit card companies

#Company12 monthsChangeOn timeReliefAll time
1Capital One14,231+52%99.9%22%71,421
2Citibank12,511+54%99.9%42%69,867
3Synchrony9,417+55%95.9%20%46,487
4JPMorgan Chase7,363+30%100%21%48,168
5Bank of America6,335+62%99.3%39%37,295
6American Express5,838+29%98.7%23%33,782
7Wells Fargo3,702+44%99.9%27%19,609
8Bread Financial (Comenity)3,690+29%100%47%21,535
9Goldman Sachs Bank (Apple Card, Marcus)3,156+36%100%27%10,467
10Barclays US2,871+36%100%7%18,152
11U.S. Bank2,011+50%100%33%11,339
12TransUnion1,897-74%100%57%19,687
13Freedom Financial Network1new100%0%12

Every card issuer ranked

Latest Freedom Financial Network credit cards complaints

ReceivedAboutIssueStateAnswerOn time
Sep 10, 2026Credit cardsIncorrect information on your reportAccount information incorrectMIExplainedYes
May 8, 2025Credit cardsGetting a credit cardApplication deniedWAExplainedYes
Dec 14, 2022Credit cardsOther features, terms, or problemsOther problemMOExplainedYes
Nov 7, 2022Credit cardsStruggling to pay your billProblem lowering your monthly paymentsPAMoney backYes
May 26, 2022Credit cardsGetting a credit cardSent card you never applied forFLExplainedYes
Apr 11, 2022Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardLAExplainedYes
Mar 7, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAMoney backYes
Jan 18, 2022Credit cardsProblem when making paymentsProblem during payment processIAExplainedYes
Oct 6, 2021Credit cardsStruggling to pay your billProblem lowering your monthly paymentsAZExplainedYes
Mar 5, 2020Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardship-ExplainedNo
Nov 22, 2019Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Nov 8, 2019Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMIExplainedYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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