Mortgage company · complaint record
Genequity Mortgage complaints
Consumers have filed 1 complaint about Genequity Mortgage since 2012, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since July 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 6, 2012
Genequity Mortgage complaints by month
The busiest month was July 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Genequity Mortgage answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Genequity Mortgage problems
Genequity Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Genequity MortgageMortgages | - | 0 | - |
Compare side by side: Genequity Mortgage vs Midwest Loan Services · Genequity Mortgage vs Truhome Solutions · Genequity Mortgage vs NEXA Mortgage · Genequity Mortgage vs Hilltop
What people say about Genequity Mortgage
All experiencesNo experiences with Genequity Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Genequity Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 6, 2012 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Genequity Mortgage
How many complaints does Genequity Mortgage have?
Genequity Mortgage has 1 complaint on record since July 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Genequity Mortgage respond to complaints?
Yes. Genequity Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Genequity Mortgage?
The most common problems are application, originator, mortgage broker (1).
Is Genequity Mortgage legit?
Genequity Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Genequity Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Genequity Mortgage?
Complain to Genequity Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Genequity Mortgage complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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