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Mortgage company · complaint record

Giving Tree Group complaints

Consumers have filed 1 complaint about Giving Tree Group since 2026, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1

Since April 2026

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Apr 7, 2026

Rank
#365 of 595

Most complained-about mortgage lenders & servicers

Giving Tree Group complaints by month

The busiest month was April 2026 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Giving Tree Group answered all time

  • Closed with explanation1100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Giving Tree Group problems

Inside "Applying for a mortgage or refinancing an existing mortgage"

  • Loan estimate or other related disclosures 1

Giving Tree Group compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Giving Tree GroupMortgages-1new100%0%-

Compare side by side: Giving Tree Group vs Midwest Loan Services · Giving Tree Group vs Truhome Solutions · Giving Tree Group vs NEXA Mortgage · Giving Tree Group vs Hilltop

What people say about Giving Tree Group

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Latest Giving Tree Group complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 7, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresGAExplainedYes

Questions about Giving Tree Group

How many complaints does Giving Tree Group have?

Giving Tree Group has 1 complaint on record since April 2026, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Giving Tree Group respond to complaints?

Yes. Giving Tree Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Giving Tree Group?
Is Giving Tree Group legit?

Giving Tree Group is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Giving Tree Group legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Giving Tree Group?

Complain to Giving Tree Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Giving Tree Group complaints come from?

Most come from Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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