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Debt collector · complaint record

Gold Star Finance complaints

Consumers have filed 70 complaints about Gold Star Finance since 2014, 9 of them in the last 12 months (-10% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is took or threatened to take negative or legal action.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
70

Since December 2014

Last 12 months
9

-10% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Aug 11, 2026

Rank
#763 of 1,963

Most complained-about debt collectors

Gold Star Finance complaints by month

The busiest month was October 2025 (4 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Gold Star Finance answered all time

  • Closed with non-monetary relief11.4%
  • Closed with explanation6998.6%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Gold Star Finance complaints are about

Top Gold Star Finance problems

Inside "Took or threatened to take negative or legal action"

  • Threatened or suggested your credit would be damaged 11

Gold Star Finance compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Gold Star FinanceDebt collection-9-10%100%0%-

Compare side by side: Gold Star Finance vs Green Square · Gold Star Finance vs EMoneyUSA · Gold Star Finance vs Mullooly Jeffrey Rooney & Flynn · Gold Star Finance vs Credit World Services

What people say about Gold Star Finance

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Latest Gold Star Finance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Aug 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jul 22, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jul 15, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Apr 2, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Mar 20, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Mar 20, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Feb 25, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Dec 10, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Nov 19, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Oct 28, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 14, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 10, 2025Payday & personal loansCan't stop withdrawals from your bank accountTXExplainedYes

Questions about Gold Star Finance

How many complaints does Gold Star Finance have?

Gold Star Finance has 70 complaints on record since December 2014, including 9 in the last 12 months and 0 in the last 30 days. That makes it number 1,516 of every company by complaints this year.

Does Gold Star Finance respond to complaints?

Yes. Gold Star Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Gold Star Finance?
Is Gold Star Finance legit?

Gold Star Finance is a real company with a public complaint record: consumers have complained about it 70 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Gold Star Finance legit? for the signals, red flags and how to protect yourself.

Are complaints about Gold Star Finance going up or down?

Roughly level. There were 9 complaints in the last 12 months against 10 in the 12 before (-10%). See every month.

How do I file a complaint against Gold Star Finance?

Complain to Gold Star Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Gold Star Finance complaints come from?

Most come from Texas (68), Arkansas (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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