Mortgage company · complaint record
Golden State Home Loans complaints
Filed under Golden State Home Loans Inc.
Consumers have filed 1 complaint about Golden State Home Loans since 2024, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 13, 2024
Golden State Home Loans complaints by month
The busiest month was April 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Golden State Home Loans answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Golden State Home Loans problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Trying to communicate with the company to fix an issue with the application process 1
Golden State Home Loans compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Golden State Home LoansMortgages | - | 0 | - |
Compare side by side: Golden State Home Loans vs Midwest Loan Services · Golden State Home Loans vs Truhome Solutions · Golden State Home Loans vs NEXA Mortgage · Golden State Home Loans vs Hilltop
What people say about Golden State Home Loans
All experiencesNo experiences with Golden State Home Loans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Golden State Home Loans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 13, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
Questions about Golden State Home Loans
How many complaints does Golden State Home Loans have?
Golden State Home Loans has 1 complaint on record since April 2024, including 0 in the last 12 months and 0 in the last 30 days.
Does Golden State Home Loans respond to complaints?
Yes. Golden State Home Loans answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Golden State Home Loans?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Golden State Home Loans legit?
Golden State Home Loans is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Golden State Home Loans legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Golden State Home Loans?
Complain to Golden State Home Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Golden State Home Loans complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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