Loan servicer · complaint record
Graduate Resource Network complaints
Consumers have filed 3 complaints about Graduate Resource Network since 2023, none in the last 12 months. It answered 33.3% on time and closed 100% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 33.3%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since May 2023
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Jan 16, 2025
Graduate Resource Network complaints by month
The busiest month was May 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Graduate Resource Network answered all time
- Closed with monetary relief133.3%
- Untimely response266.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Graduate Resource Network problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 1
- Don't agree with the fees charged 1
- Keep getting calls about your loan 1
Graduate Resource Network compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Graduate Resource NetworkStudent loans | - | 0 | - |
Compare side by side: Graduate Resource Network vs Earnest · Graduate Resource Network vs College Ave Student Loan Servicing · Graduate Resource Network vs Meritize Financial · Graduate Resource Network vs LendKey Technologies
What people say about Graduate Resource Network
All experiencesNo experiences with Graduate Resource Network yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Graduate Resource Network complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 16, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| May 1, 2024 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | No timely reply |
| May 11, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
Questions about Graduate Resource Network
How many complaints does Graduate Resource Network have?
Graduate Resource Network has 3 complaints on record since May 2023, including 0 in the last 12 months and 0 in the last 30 days.
Does Graduate Resource Network respond to complaints?
Yes. Graduate Resource Network answered 33.3% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Graduate Resource Network?
The most common problems are dealing with your lender or servicer (3).
Is Graduate Resource Network legit?
Graduate Resource Network is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Graduate Resource Network legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Graduate Resource Network?
Complain to Graduate Resource Network in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Graduate Resource Network complaints come from?
Most come from Hawaii (1), New York (1), Wisconsin (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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