Loan servicer · complaint record
LendKey Technologies complaints
Filed under LendKey Technologies, Inc.
Consumers have filed 171 complaints about LendKey Technologies since 2014, 42 of them in the last 12 months (+100% on the year before). It answered 100% on time and closed 26% with relief for the customer - more often than a typical loan servicer. The most common problem is dealing with your lender or servicer. It is the 15th most complained-about of 47 student loan servicers this year.
Strong response record. How it works
- Complaints on record
- 171
- Last 12 months
- 42
- Answered on time
- 100%
- Closed with relief
- 26%
- Last 30 days
- 0
- Rank
- #15 of 47
Since May 2014
+100% vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Oct 8, 2026
Most complained-about student loan servicers
LendKey Technologies complaints by month
The busiest month was September 2026 (10 complaints). Complaints in the last 12 months are up 100% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How LendKey Technologies answered last 12 months
- Closed with monetary relief24.8%
- Closed with non-monetary relief921.4%
- Closed with explanation3173.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers40/4026.2% closed with relief
- Complaint trend0/15+100% vs last year
What LendKey Technologies complaints are about
Top LendKey Technologies problems
Inside "Dealing with your lender or servicer"
- Trouble with how payments are being handled 23
- Received bad information about your loan 21
- Don't agree with the fees charged 6
- Problem with customer service 5
- Need information about your loan balance or loan terms 2
- Keep getting calls about your loan 2
Where LendKey Technologies complaints come from
Most complaints: Georgia (19), California (16), New Jersey (14), Virginia (12), Pennsylvania (12).
LendKey Technologies compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Georgia Student Finance AuthorityStudent loans | 13 | 76 | F |
| 2 | EarnestStudent loans | 51 | 68 | C |
| 3 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 4 | Meritize FinancialStudent loans | 0 | 47 | F |
| 5 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 6 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 7 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 8 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
Compare side by side: LendKey Technologies vs Georgia Student Finance Authority · LendKey Technologies vs Earnest · LendKey Technologies vs College Ave Student Loan Servicing · LendKey Technologies vs Meritize Financial
What people say about LendKey Technologies
All experiencesNo experiences with LendKey Technologies yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest LendKey Technologies complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 8, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Sep 30, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Sep 18, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Fixed |
| Sep 16, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 16, 2026 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Sep 10, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Sep 10, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Sep 9, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Sep 7, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Sep 6, 2026 | Payday & personal loans | Problem when making payments | Fixed |
| Sep 5, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Fixed |
| Aug 21, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Questions about LendKey Technologies
How many complaints does LendKey Technologies have?
LendKey Technologies has 171 complaints on record since May 2014, including 42 in the last 12 months and 0 in the last 30 days. That makes it number 739 of every company by complaints this year.
Does LendKey Technologies respond to complaints?
Yes. LendKey Technologies answered 100% of its complaints on time (within 15 days) and closed 26% with relief - money back or a fix; 4.8% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 85/100 (grade A).
What do people complain about most with LendKey Technologies?
The most common problems are dealing with your lender or servicer (61), struggling to repay your loan (34), problem when making payments (4).
Is LendKey Technologies legit?
LendKey Technologies is a real company with a public complaint record: consumers have complained about it 171 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is LendKey Technologies legit? for the signals, red flags and how to protect yourself.
Are complaints about LendKey Technologies going up or down?
Up. There were 42 complaints in the last 12 months against 21 in the 12 before (+100%). See every month.
How do I file a complaint against LendKey Technologies?
Complain to LendKey Technologies in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most LendKey Technologies complaints come from?
Most come from Georgia (19), California (16), New Jersey (14). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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