Mortgage company · complaint record
Guaranty Home Mortgage complaints
Filed under GUARANTY HOME MORTGAGE CORPORATION
Consumers have filed 3 complaints about Guaranty Home Mortgage since 2020, none in the last 12 months. It answered 66.7% on time and closed 67% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 66.7%
- Closed with relief
- 67%
- Last 30 days
- 0
- Rank
- -
Since November 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 28, 2022
Guaranty Home Mortgage complaints by month
The busiest month was November 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Guaranty Home Mortgage answered all time
- Closed with monetary relief266.7%
- Closed with explanation133.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Guaranty Home Mortgage problems
Guaranty Home Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Guaranty Home MortgageMortgages | - | 0 | - |
Compare side by side: Guaranty Home Mortgage vs Midwest Loan Services · Guaranty Home Mortgage vs Truhome Solutions · Guaranty Home Mortgage vs NEXA Mortgage · Guaranty Home Mortgage vs Hilltop
What people say about Guaranty Home Mortgage
All experiencesNo experiences with Guaranty Home Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Guaranty Home Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 28, 2022 | Mortgages | Trouble during payment process | Money back |
| Mar 1, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 22, 2020 | Mortgages | Trouble during payment process | Money back |
Questions about Guaranty Home Mortgage
How many complaints does Guaranty Home Mortgage have?
Guaranty Home Mortgage has 3 complaints on record since November 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Guaranty Home Mortgage respond to complaints?
Yes. Guaranty Home Mortgage answered 66.7% of its complaints on time (within 15 days) and closed 67% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Guaranty Home Mortgage?
The most common problems are trouble during payment process (2), applying for a mortgage or refinancing an existing mortgage (1).
Is Guaranty Home Mortgage legit?
Guaranty Home Mortgage is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Guaranty Home Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Guaranty Home Mortgage?
Complain to Guaranty Home Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Guaranty Home Mortgage complaints come from?
Most come from Kentucky (1), Pennsylvania (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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