Complaint log
Head Mercantile complaint log
The newest complaints about Head Mercantile, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 30, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 15, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 14, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 21, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 21, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 16, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 6, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 6, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 25, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 24, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 12, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 23, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 17, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 5, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 23, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 19, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 10, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 16, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 15, 2024 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 15, 2024 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 11, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 11, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 9, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 5, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Mar 12, 2024 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Mar 11, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 17, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 16, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jan 10, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 10, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 10, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 7, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 7, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 7, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 7, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 15, 2023 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 14, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 14, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 17, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 13, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 8, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 25, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 13, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 12, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 26, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 25, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 22, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 6, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 6, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 6, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works