Debt collector · complaint record
Highland Financial Services complaints
Filed under HIGHLAND FINANCIAL SERVICES (Closed)
Consumers have filed 31 complaints about Highland Financial Services since 2014, none in the last 12 months. It answered 61.3% on time and closed 27% with relief for the customer. The most common problem is taking/threatening an illegal action.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 31
- Last 12 months
- 0
- Answered on time
- 61.3%
- Closed with relief
- 27%
- Last 30 days
- 0
- Rank
- -
Since March 2014
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 21, 2015
Highland Financial Services complaints by month
The busiest month was May 2014 (8 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Highland Financial Services answered all time
- Closed with non-monetary relief722.6%
- Closed with explanation516.1%
- Closed1445.2%
- Untimely response516.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Highland Financial Services complaints are about
Top Highland Financial Services problems
Inside "Taking/threatening an illegal action"
- Threatened arrest/jail if do not pay 12
- Attempted to/Collected exempt funds 1
Where Highland Financial Services complaints come from
Most complaints: Illinois (4), Ohio (4), California (3), Georgia (3), Virginia (3).
Highland Financial Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Highland Financial ServicesDebt collection | - | 0 | - |
Compare side by side: Highland Financial Services vs Green Square · Highland Financial Services vs EMoneyUSA · Highland Financial Services vs Mullooly Jeffrey Rooney & Flynn · Highland Financial Services vs Credit World Services
What people say about Highland Financial Services
All experiencesNo experiences with Highland Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Highland Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 21, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | No timely reply |
| Sep 21, 2015 | Debt collection | Taking/threatening an illegal actionAttempted to/Collected exempt funds | No timely reply |
| Apr 9, 2015 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | No timely reply |
| Feb 9, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | No timely reply |
| Nov 6, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Oct 17, 2014 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | No timely reply |
| Sep 30, 2014 | Debt collection | Communication tacticsUsed obscene/profane/abusive language | Explained |
| Sep 29, 2014 | Debt collection | False statements or representationIndicated committed crime not paying | Closed |
| Sep 15, 2014 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Closed |
| Sep 12, 2014 | Debt collection | Communication tacticsThreatened to take legal action | Explained |
| Aug 5, 2014 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Closed |
| Jul 22, 2014 | Payday & personal loans | Received a loan I didn't apply for | Fixed |
Questions about Highland Financial Services
How many complaints does Highland Financial Services have?
Highland Financial Services has 31 complaints on record since March 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Highland Financial Services respond to complaints?
Yes. Highland Financial Services answered 61.3% of its complaints on time (within 15 days) and closed 27% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Highland Financial Services?
The most common problems are taking/threatening an illegal action (13), cont'd attempts collect debt not owed (6), false statements or representation (5).
Is Highland Financial Services legit?
Highland Financial Services is a real company with a public complaint record: consumers have complained about it 31 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Highland Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Highland Financial Services?
Complain to Highland Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Highland Financial Services complaints come from?
Most come from Illinois (4), Ohio (4), California (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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