Mortgage company · complaint record
Home Base Mortgage Group complaints
Consumers have filed 1 complaint about Home Base Mortgage Group since 2019, none in the last 12 months. It answered 100% on time. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- -
- Last 30 days
- 0
- Rank
- -
Since October 2019
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 24, 2019
Home Base Mortgage Group complaints by month
The busiest month was October 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Home Base Mortgage Group answered all time
- In progress1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Home Base Mortgage Group problems
Home Base Mortgage Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Home Base Mortgage GroupMortgages | - | 0 | - |
Compare side by side: Home Base Mortgage Group vs Midwest Loan Services · Home Base Mortgage Group vs Truhome Solutions · Home Base Mortgage Group vs NEXA Mortgage · Home Base Mortgage Group vs Hilltop
What people say about Home Base Mortgage Group
All experiencesNo experiences with Home Base Mortgage Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Home Base Mortgage Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 24, 2019 | Mortgages | Closing on a mortgage | In progress |
Questions about Home Base Mortgage Group
How many complaints does Home Base Mortgage Group have?
Home Base Mortgage Group has 1 complaint on record since October 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Home Base Mortgage Group respond to complaints?
Yes. Home Base Mortgage Group answered 100% of its complaints on time (within 15 days) and closed - with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Home Base Mortgage Group?
The most common problems are closing on a mortgage (1).
Is Home Base Mortgage Group legit?
Home Base Mortgage Group is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Home Base Mortgage Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Home Base Mortgage Group?
Complain to Home Base Mortgage Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Home Base Mortgage Group complaints come from?
Most come from Maine (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Home Base Mortgage Group
No comments yet. Start the conversation - questions are welcome too.