Mortgage company · complaint record
HomePace complaints
Filed under HomePace, Inc.
Consumers have filed 2 complaints about HomePace since 2022, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since May 2022
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 17, 2026
Most complained-about mortgage lenders & servicers
HomePace complaints by month
The busiest month was May 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How HomePace answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top HomePace problems
Inside "Struggling to pay mortgage"
- Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu 1
HomePace compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | HomePaceMortgages | - | 1 | - |
Compare side by side: HomePace vs Midwest Loan Services · HomePace vs Truhome Solutions · HomePace vs NEXA Mortgage · HomePace vs Hilltop
What people say about HomePace
All experiencesNo experiences with HomePace yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest HomePace complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 17, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | No timely reply |
| May 25, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about HomePace
How many complaints does HomePace have?
HomePace has 2 complaints on record since May 2022, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does HomePace respond to complaints?
Yes. HomePace answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with HomePace?
The most common problems are struggling to pay mortgage (1), applying for a mortgage or refinancing an existing mortgage (1).
Is HomePace legit?
HomePace is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is HomePace legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against HomePace?
Complain to HomePace in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most HomePace complaints come from?
Most come from Arizona (1), Colorado (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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