Payment company · complaint record
Hong Lan Services complaints
Filed under HONG LAN SERVICES, INC.
Consumers have filed 1 complaint about Hong Lan Services since 2023, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is fraud or scam.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2023
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Jun 3, 2023
Hong Lan Services complaints by month
The busiest month was June 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Hong Lan Services answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Hong Lan Services problems
Hong Lan Services compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | Hong Lan ServicesMoney transfers & apps | - | 0 | - |
Compare side by side: Hong Lan Services vs Ria Envia · Hong Lan Services vs Bill.Com · Hong Lan Services vs Global Tel*Link · Hong Lan Services vs Airtm
What people say about Hong Lan Services
All experiencesNo experiences with Hong Lan Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Hong Lan Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 3, 2023 | Money transfers & apps | Fraud or scam | Explained |
Questions about Hong Lan Services
How many complaints does Hong Lan Services have?
Hong Lan Services has 1 complaint on record since June 2023, including 0 in the last 12 months and 0 in the last 30 days.
Does Hong Lan Services respond to complaints?
Yes. Hong Lan Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Hong Lan Services?
The most common problems are fraud or scam (1).
Is Hong Lan Services legit?
Hong Lan Services is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Hong Lan Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Hong Lan Services?
Complain to Hong Lan Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Hong Lan Services complaints come from?
Most come from New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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