Credit reporting
HSBC credit reporting complaints
Consumers have filed 374 complaints about HSBC's credit reporting, 23 in the last 12 months (-4%). HSBC answered 100% on time and closed 0% with relief. See the whole HSBC record.
HSBC against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | HSBC | 23 | 100% | 0% |
Latest HSBC credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 6, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 3, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 29, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 3, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 27, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Mar 25, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 12, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 7, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 26, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 19, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 6, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 6, 2025 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jan 28, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 13, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 16, 2024 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Dec 10, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 8, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 24, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 3, 2024 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Aug 22, 2024 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jul 23, 2024 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Jul 4, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 4, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 2, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 28, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 12, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 4, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 23, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 23, 2024 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Apr 21, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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