Credit reporting
HSBC credit reporting complaints
Consumers have filed 374 complaints about HSBC's credit reporting, 23 in the last 12 months (-4%). HSBC answered 100% on time and closed 0% with relief. See the whole HSBC record.
HSBC against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | HSBC | 23 | 100% | 0% |
Latest HSBC credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 12, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 12, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 3, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 18, 2024 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Mar 1, 2024 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 22, 2024 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jan 20, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 1, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 28, 2023 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 24, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 13, 2023 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 26, 2023 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Sep 21, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 18, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 9, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 7, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 3, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 2, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 24, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 10, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 4, 2023 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jun 20, 2023 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Jun 13, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jun 12, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 6, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 24, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 23, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 10, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 10, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 8, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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