Credit reporting
HSBC credit reporting complaints
Consumers have filed 374 complaints about HSBC's credit reporting, 23 in the last 12 months (-4%). HSBC answered 100% on time and closed 0% with relief. See the whole HSBC record.
HSBC against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | HSBC | 23 | 100% | 0% |
Latest HSBC credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 12, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jun 23, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 10, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 4, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 20, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 16, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 14, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 3, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 2, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 29, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 23, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 22, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Apr 7, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 1, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 27, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 22, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 21, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 19, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 14, 2022 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Mar 9, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 22, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 14, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Feb 3, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 18, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 17, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jan 11, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 7, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Dec 3, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 9, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 9, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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