Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Credit reporting

HSBC credit reporting complaints

Consumers have filed 374 complaints about HSBC's credit reporting, 23 in the last 12 months (-4%). HSBC answered 100% on time and closed 0% with relief. See the whole HSBC record.

HSBC against other credit bureaus & report companies

#Company12 monthsChangeOn timeReliefAll time
1TransUnion2,331,811+58%100%41%5,233,338
2Experian2,053,038+58%99.9%13%4,685,519
3Equifax2,003,445+31%99.9%40%5,012,726
4LexisNexis36,424+107%99.4%25%73,974
5CBC Companies22,776-22%100%53%60,544
6Capital One10,567-3%100%15%54,153
7FIS (Fidelity National Information Services)6,930+40%100%0%18,768
8Resurgent Capital Services5,816+3%99.9%21%18,732
9Early Warning Services (Zelle)4,540+23%100%0%12,728
10CL Holdings4,485+38%100%45%10,946
11Citibank4,468-7%100%48%22,299
12Bank of America4,455+8%99.4%13%20,084
13HSBC23-4%100%0%374

Every credit bureau ranked

Latest HSBC credit reporting complaints

ReceivedAboutIssueStateAnswerOn time
Jul 12, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemProblem with personal statement of disputeWAExplainedYes
Jun 23, 2022Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Jun 10, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Jun 4, 2022Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
May 20, 2022Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
May 16, 2022Credit reportingIncorrect information on your reportAccount information incorrectCOExplainedYes
May 14, 2022Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
May 3, 2022Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
May 2, 2022Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes
Apr 29, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNJExplainedYes
Apr 23, 2022Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Apr 22, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysCOExplainedYes
Apr 7, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Apr 1, 2022Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Mar 27, 2022Credit reportingIncorrect information on your reportAccount status incorrectOHExplainedYes
Mar 22, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Mar 21, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Mar 19, 2022Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Mar 14, 2022Credit reportingIncorrect information on your reportInformation is missing that should be on the reportNYExplainedYes
Mar 9, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Feb 22, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Feb 14, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsFLExplainedYes
Feb 3, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Jan 18, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Jan 17, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNVExplainedYes
Jan 11, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Dec 7, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemProblem with personal statement of disputeNYExplainedYes
Dec 3, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Nov 9, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 9, 2021Credit reportingIncorrect information on your reportAccount status incorrectWAExplainedYes

Your rights with credit bureaus & report companies

Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.

Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about HSBC

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience