Credit reporting
HSBC credit reporting complaints
Consumers have filed 374 complaints about HSBC's credit reporting, 23 in the last 12 months (-4%). HSBC answered 100% on time and closed 0% with relief. See the whole HSBC record.
HSBC against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | HSBC | 23 | 100% | 0% |
Latest HSBC credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 28, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 19, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 19, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 17, 2021 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Oct 8, 2021 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Sep 29, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 24, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 23, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 20, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 2, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 25, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 21, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 30, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 30, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jul 23, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 21, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 20, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 18, 2021 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Jul 17, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 4, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 2, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 30, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 19, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 16, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jun 15, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 15, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 11, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 11, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 2, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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