Credit reporting
HSBC credit reporting complaints
Consumers have filed 374 complaints about HSBC's credit reporting, 23 in the last 12 months (-4%). HSBC answered 100% on time and closed 0% with relief. See the whole HSBC record.
HSBC against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | HSBC | 23 | 100% | 0% |
Latest HSBC credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 30, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 17, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Apr 10, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 5, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 14, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 12, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 2, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 13, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 10, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 10, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 30, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 27, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 24, 2023 | Credit reporting | Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising | Explained |
| Jan 16, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 11, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 20, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 14, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Dec 2, 2022 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Nov 23, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 9, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 7, 2022 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Oct 26, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 21, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 13, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 25, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Sep 22, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 12, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 12, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 22, 2022 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Jul 14, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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