Credit reporting
HSBC credit reporting complaints
Consumers have filed 374 complaints about HSBC's credit reporting, 23 in the last 12 months (-4%). HSBC answered 100% on time and closed 0% with relief. See the whole HSBC record.
HSBC against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | HSBC | 23 | 100% | 0% |
Latest HSBC credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 14, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Apr 28, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 28, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Apr 5, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Apr 1, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 30, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 20, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 18, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 18, 2021 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Mar 17, 2021 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Mar 16, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 12, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 10, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Feb 12, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 8, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 4, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 5, 2021 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Dec 16, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 15, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Dec 8, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 20, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 13, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 6, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 6, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 26, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 24, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 22, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Aug 27, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 22, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Aug 5, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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