Credit reporting
HSBC credit reporting complaints
Consumers have filed 374 complaints about HSBC's credit reporting, 23 in the last 12 months (-4%). HSBC answered 100% on time and closed 0% with relief. See the whole HSBC record.
HSBC against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | HSBC | 23 | 100% | 0% |
Latest HSBC credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 14, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 13, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 11, 2020 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jul 8, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 24, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 4, 2020 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 29, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 27, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 24, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Apr 22, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 21, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 20, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 18, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Apr 15, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Mar 12, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 1, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Feb 27, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 22, 2020 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 21, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 29, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jan 27, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 12, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Dec 18, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 6, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 22, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 22, 2019 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Nov 7, 2019 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Oct 27, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 27, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 15, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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