Payment company · complaint record
Hypur complaints
Filed under Hypur, Inc
Consumers have filed 1 complaint about Hypur since 2021, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing, opening, or closing your mobile wallet account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2021
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Feb 21, 2021
Hypur complaints by month
The busiest month was February 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Hypur answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Hypur problems
Hypur compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | HypurMoney transfers & apps | - | 0 | - |
Compare side by side: Hypur vs Ria Envia · Hypur vs Bill.Com · Hypur vs Global Tel*Link · Hypur vs Airtm
What people say about Hypur
All experiencesNo experiences with Hypur yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Hypur complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 21, 2021 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | Explained |
Questions about Hypur
How many complaints does Hypur have?
Hypur has 1 complaint on record since February 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does Hypur respond to complaints?
Yes. Hypur answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Hypur?
The most common problems are managing, opening, or closing your mobile wallet account (1).
Is Hypur legit?
Hypur is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Hypur legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Hypur?
Complain to Hypur in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Hypur complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Hypur
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