Mortgage company · complaint record
Infinity Home Lending complaints
Consumers have filed 1 complaint about Infinity Home Lending since 2019, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since December 2019
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 17, 2019
Infinity Home Lending complaints by month
The busiest month was December 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Infinity Home Lending answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Infinity Home Lending problems
Infinity Home Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Infinity Home LendingMortgages | - | 0 | - |
Compare side by side: Infinity Home Lending vs Midwest Loan Services · Infinity Home Lending vs Truhome Solutions · Infinity Home Lending vs NEXA Mortgage · Infinity Home Lending vs Hilltop
What people say about Infinity Home Lending
All experiencesNo experiences with Infinity Home Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Infinity Home Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 17, 2019 | Mortgages | Closing on a mortgage | Explained |
Questions about Infinity Home Lending
How many complaints does Infinity Home Lending have?
Infinity Home Lending has 1 complaint on record since December 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Infinity Home Lending respond to complaints?
Yes. Infinity Home Lending answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Infinity Home Lending?
The most common problems are closing on a mortgage (1).
Is Infinity Home Lending legit?
Infinity Home Lending is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Infinity Home Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Infinity Home Lending?
Complain to Infinity Home Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Infinity Home Lending complaints come from?
Most come from Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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