Mortgage company · complaint record
InstaLend complaints
Consumers have filed 1 complaint about InstaLend since 2024, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since May 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 7, 2024
InstaLend complaints by month
The busiest month was May 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How InstaLend answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top InstaLend problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Changes in loan terms during the application process 1
InstaLend compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | InstaLendMortgages | - | 0 | - |
Compare side by side: InstaLend vs Midwest Loan Services · InstaLend vs Truhome Solutions · InstaLend vs NEXA Mortgage · InstaLend vs Hilltop
What people say about InstaLend
All experiencesNo experiences with InstaLend yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest InstaLend complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 7, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
Questions about InstaLend
How many complaints does InstaLend have?
InstaLend has 1 complaint on record since May 2024, including 0 in the last 12 months and 0 in the last 30 days.
Does InstaLend respond to complaints?
Yes. InstaLend answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with InstaLend?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is InstaLend legit?
InstaLend is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is InstaLend legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against InstaLend?
Complain to InstaLend in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most InstaLend complaints come from?
Most come from Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about InstaLend
No comments yet. Start the conversation - questions are welcome too.