Mortgages
InstaMortgage mortgages complaints
Consumers have filed 9 complaints about InstaMortgage's mortgages, 1 in the last 12 months. InstaMortgage answered 100% on time and closed 0% with relief. See the whole InstaMortgage record.
InstaMortgage against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | InstaMortgage | 1 | 100% | 0% |
Latest InstaMortgage mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 25, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Feb 11, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 24, 2023 | Mortgages | Closing on a mortgage | Explained |
| Sep 1, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 31, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 30, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 2, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Jul 10, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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