Mortgage company · complaint record
InstaMortgage complaints
Filed under InstaMortgage Inc.
Consumers have filed 9 complaints about InstaMortgage since 2019, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since July 2019
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 25, 2026
Most complained-about mortgage lenders & servicers
InstaMortgage complaints by month
The busiest month was July 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How InstaMortgage answered all time
- Closed with monetary relief111.1%
- Closed with explanation888.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top InstaMortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Application denials 1
Where InstaMortgage complaints come from
Most complaints: Florida (2), Texas (2), Washington (1), California (1), Georgia (1).
InstaMortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | InstaMortgageMortgages | - | 1 | - |
Compare side by side: InstaMortgage vs Midwest Loan Services · InstaMortgage vs Truhome Solutions · InstaMortgage vs NEXA Mortgage · InstaMortgage vs Hilltop
What people say about InstaMortgage
All experiencesNo experiences with InstaMortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest InstaMortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 25, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Feb 11, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 24, 2023 | Mortgages | Closing on a mortgage | Explained |
| Sep 1, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 31, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 30, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 2, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Jul 10, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about InstaMortgage
How many complaints does InstaMortgage have?
InstaMortgage has 9 complaints on record since July 2019, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does InstaMortgage respond to complaints?
Yes. InstaMortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with InstaMortgage?
The most common problems are trouble during payment process (2), applying for a mortgage or refinancing an existing mortgage (6), closing on a mortgage (1).
Is InstaMortgage legit?
InstaMortgage is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is InstaMortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against InstaMortgage?
Complain to InstaMortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most InstaMortgage complaints come from?
Most come from Florida (2), Texas (2), Washington (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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