Mortgage company · complaint record
JZ Mortgage Services complaints
Filed under JZ Mortgage Services, Inc.
Consumers have filed 1 complaint about JZ Mortgage Services since 2024, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 23, 2024
JZ Mortgage Services complaints by month
The busiest month was January 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How JZ Mortgage Services answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top JZ Mortgage Services problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Negative impact of inaccurate appraisal 1
JZ Mortgage Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | JZ Mortgage ServicesMortgages | - | 0 | - |
Compare side by side: JZ Mortgage Services vs Midwest Loan Services · JZ Mortgage Services vs Truhome Solutions · JZ Mortgage Services vs NEXA Mortgage · JZ Mortgage Services vs Hilltop
What people say about JZ Mortgage Services
All experiencesNo experiences with JZ Mortgage Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest JZ Mortgage Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 23, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
Questions about JZ Mortgage Services
How many complaints does JZ Mortgage Services have?
JZ Mortgage Services has 1 complaint on record since January 2024, including 0 in the last 12 months and 0 in the last 30 days.
Does JZ Mortgage Services respond to complaints?
Yes. JZ Mortgage Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with JZ Mortgage Services?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is JZ Mortgage Services legit?
JZ Mortgage Services is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is JZ Mortgage Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against JZ Mortgage Services?
Complain to JZ Mortgage Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most JZ Mortgage Services complaints come from?
Most come from Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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