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Debt collector · complaint record

Keystone Credit Collections complaints

Consumers have filed 15 complaints about Keystone Credit Collections since 2014, none in the last 12 months. It answered 13.3% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
15

Since September 2014

Last 12 months
0

new vs the year before

Answered on time
13.3%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Sep 7, 2019

Rank
-

Keystone Credit Collections complaints by month

The busiest month was August 2019 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Keystone Credit Collections answered all time

  • Closed with explanation320%
  • Untimely response1280%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Keystone Credit Collections complaints are about

  • Debt collection1387%
  • Money transfers & apps17%
  • Payday & personal loans17%

Top Keystone Credit Collections problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 5
  • Debt was result of identity theft 1

Where Keystone Credit Collections complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Pennsylvania (7), California (3), Illinois (1), Mississippi (1), Puerto Rico (1).

Keystone Credit Collections compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Keystone Credit CollectionsDebt collection-0new13.3%0%-

Compare side by side: Keystone Credit Collections vs Green Square · Keystone Credit Collections vs EMoneyUSA · Keystone Credit Collections vs Mullooly Jeffrey Rooney & Flynn · Keystone Credit Collections vs Credit World Services

What people say about Keystone Credit Collections

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Latest Keystone Credit Collections complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 7, 2019Payday & personal loansStruggling to pay your loanCANo timely replyNo
Aug 8, 2019Debt collectionThreatened to contact someone or share information improperlyContacted your employerCANo timely replyNo
Aug 7, 2019Money transfers & appsProblem with customer servicePANo timely replyNo
Aug 1, 2019Debt collectionThreatened to contact someone or share information improperlyContacted your employerCANo timely replyNo
May 7, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursPANo timely replyNo
May 6, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursPANo timely replyNo
Apr 27, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursPANo timely replyNo
Mar 31, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursTXNo timely replyNo
Mar 20, 2019Debt collectionAttempts to collect debt not owedDebt was result of identity theftPRNo timely replyNo
Feb 27, 2019Debt collectionCommunication tacticsFrequent or repeated callsMSNo timely replyNo
Jan 29, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursWANo timely replyNo
May 14, 2018Debt collectionCommunication tacticsFrequent or repeated callsILNo timely replyNo

Questions about Keystone Credit Collections

How many complaints does Keystone Credit Collections have?

Keystone Credit Collections has 15 complaints on record since September 2014, including 0 in the last 12 months and 0 in the last 30 days.

Does Keystone Credit Collections respond to complaints?

Yes. Keystone Credit Collections answered 13.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Keystone Credit Collections?
Is Keystone Credit Collections legit?

Keystone Credit Collections is a real company with a public complaint record: consumers have complained about it 15 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Keystone Credit Collections legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Keystone Credit Collections?

Complain to Keystone Credit Collections in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Keystone Credit Collections complaints come from?

Most come from Pennsylvania (7), California (3), Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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