Mortgage company · complaint record
Loan House complaints
Filed under Haws, Inc. d/b/a Loan House
Consumers have filed 2 complaints about Loan House since 2021, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since October 2021
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 20, 2025
Loan House complaints by month
The busiest month was October 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Loan House answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Loan House problems
Inside "Trouble during payment process"
- Loan sold or transferred to another company 1
Loan House compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Loan HouseMortgages | - | 0 | - |
Compare side by side: Loan House vs Midwest Loan Services · Loan House vs Truhome Solutions · Loan House vs NEXA Mortgage · Loan House vs Hilltop
What people say about Loan House
All experiencesNo experiences with Loan House yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Loan House complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 20, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | No timely reply |
| Oct 15, 2021 | Mortgages | Closing on a mortgage | Explained |
Questions about Loan House
How many complaints does Loan House have?
Loan House has 2 complaints on record since October 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does Loan House respond to complaints?
Yes. Loan House answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Loan House?
The most common problems are trouble during payment process (1), closing on a mortgage (1).
Is Loan House legit?
Loan House is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Loan House legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Loan House?
Complain to Loan House in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Loan House complaints come from?
Most come from California (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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