Mortgage company · complaint record
Loan Pronto complaints
Filed under Loan Pronto, Inc.
Consumers have filed 1 complaint about Loan Pronto since 2024, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 13, 2024
Loan Pronto complaints by month
The busiest month was August 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Loan Pronto answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Loan Pronto problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
Loan Pronto compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Loan ProntoMortgages | - | 0 | - |
Compare side by side: Loan Pronto vs Midwest Loan Services · Loan Pronto vs Truhome Solutions · Loan Pronto vs NEXA Mortgage · Loan Pronto vs Hilltop
What people say about Loan Pronto
All experiencesNo experiences with Loan Pronto yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Loan Pronto complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 13, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
Questions about Loan Pronto
How many complaints does Loan Pronto have?
Loan Pronto has 1 complaint on record since August 2024, including 0 in the last 12 months and 0 in the last 30 days.
Does Loan Pronto respond to complaints?
Yes. Loan Pronto answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Loan Pronto?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Loan Pronto legit?
Loan Pronto is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Loan Pronto legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Loan Pronto?
Complain to Loan Pronto in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Loan Pronto complaints come from?
Most come from Michigan (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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