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Complaint log

LoanCare complaint log

The newest complaints about LoanCare, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedTXIn progressYes
Oct 31, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXIn progressYes
Oct 31, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefKYExplainedYes
Oct 31, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefPAExplainedYes
Oct 30, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Oct 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXIn progressYes
Oct 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Oct 30, 2026MortgagesTrouble during payment processPayment processTXExplainedYes
Oct 29, 2026MortgagesTrouble during payment processPayment processNMExplainedYes
Oct 29, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyMDIn progressYes
Oct 29, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Oct 29, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuAZIn progressYes
Oct 28, 2026MortgagesStruggling to pay mortgageForeclosureGAIn progressYes
Oct 28, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuILIn progressYes
Oct 28, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAIn progressYes
Oct 28, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLIn progressYes
Oct 27, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureVAExplainedYes
Oct 26, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNJIn progressYes
Oct 26, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Oct 26, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXIn progressYes
Oct 26, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefILIn progressYes
Oct 25, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefWAIn progressYes
Oct 25, 2026MortgagesTrouble during payment processEscrow, taxes, or insurancePAIn progressYes
Oct 24, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXIn progressYes
Oct 24, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Oct 23, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAIn progressYes
Oct 23, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Oct 23, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTXExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 22, 2026MortgagesTrouble during payment processPayment processSCExplainedYes
Oct 22, 2026MortgagesStruggling to pay mortgageForeclosureILExplainedYes
Oct 22, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Oct 21, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Oct 21, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 20, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceGAIn progressYes
Oct 20, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCOIn progressYes
Oct 20, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAIn progressYes
Oct 19, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLIn progressYes
Oct 19, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMSExplainedYes
Oct 19, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceAZIn progressYes
Oct 18, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuWAExplainedYes
Oct 18, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJExplainedYes
Oct 17, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefALIn progressYes
Oct 17, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Oct 17, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanIAExplainedYes
Oct 17, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNJExplainedYes
Oct 16, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 16, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Oct 16, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMIIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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