Mortgage company · complaint record
Logan Finance complaints
Filed under Logan Finance Corporation
Consumers have filed 4 complaints about Logan Finance since 2023, none in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since September 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 31, 2025
Logan Finance complaints by month
The busiest month was September 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Logan Finance answered all time
- Closed with monetary relief250%
- Closed with explanation250%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Logan Finance problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 1
- Fees charged 1
Logan Finance compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Logan FinanceMortgages | - | 0 | - |
Compare side by side: Logan Finance vs Midwest Loan Services · Logan Finance vs Truhome Solutions · Logan Finance vs NEXA Mortgage · Logan Finance vs Hilltop
What people say about Logan Finance
All experiencesNo experiences with Logan Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Logan Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 31, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jul 3, 2024 | Mortgages | Trouble during payment processFees charged | Money back |
| Apr 23, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Sep 26, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
Questions about Logan Finance
How many complaints does Logan Finance have?
Logan Finance has 4 complaints on record since September 2023, including 0 in the last 12 months and 0 in the last 30 days.
Does Logan Finance respond to complaints?
Yes. Logan Finance answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Logan Finance?
The most common problems are trouble during payment process (2), struggling to pay mortgage (1), closing on a mortgage (1).
Is Logan Finance legit?
Logan Finance is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Logan Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Logan Finance?
Complain to Logan Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Logan Finance complaints come from?
Most come from California (2), Colorado (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Logan Finance
No comments yet. Start the conversation - questions are welcome too.