Payment company · complaint record
Lucky Money complaints
Filed under LUCKY MONEY, INC.
Consumers have filed 3 complaints about Lucky Money since 2018, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is fraud or scam.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since July 2018
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Jun 18, 2019
Lucky Money complaints by month
The busiest month was July 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Lucky Money answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Lucky Money problems
Lucky Money compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | Lucky MoneyMoney transfers & apps | - | 0 | - |
Compare side by side: Lucky Money vs Ria Envia · Lucky Money vs Bill.Com · Lucky Money vs Global Tel*Link · Lucky Money vs Airtm
What people say about Lucky Money
All experiencesNo experiences with Lucky Money yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Lucky Money complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 18, 2019 | Money transfers & apps | Other transaction problem | Explained |
| Nov 14, 2018 | Money transfers & apps | Money was not available when promised | Explained |
| Jul 3, 2018 | Money transfers & apps | Fraud or scam | Explained |
Questions about Lucky Money
How many complaints does Lucky Money have?
Lucky Money has 3 complaints on record since July 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Lucky Money respond to complaints?
Yes. Lucky Money answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Lucky Money?
The most common problems are fraud or scam (1), money was not available when promised (1), other transaction problem (1).
Is Lucky Money legit?
Lucky Money is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Lucky Money legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Lucky Money?
Complain to Lucky Money in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Lucky Money complaints come from?
Most come from California (1), New Jersey (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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