Mortgage company · complaint record
Madison Mortgage Services complaints
Filed under Madison Mortgage Services Inc.
Consumers have filed 2 complaints about Madison Mortgage Services since 2026, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #300 of 595
Since July 2026
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 30, 2026
Most complained-about mortgage lenders & servicers
Madison Mortgage Services complaints by month
The busiest month was July 2026 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Madison Mortgage Services answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Madison Mortgage Services problems
Inside "Trouble during payment process"
- Fees charged 1
Madison Mortgage Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Madison Mortgage ServicesMortgages | - | 2 | - |
Compare side by side: Madison Mortgage Services vs Midwest Loan Services · Madison Mortgage Services vs Truhome Solutions · Madison Mortgage Services vs NEXA Mortgage · Madison Mortgage Services vs Hilltop
What people say about Madison Mortgage Services
All experiencesNo experiences with Madison Mortgage Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Madison Mortgage Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 30, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Jul 5, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
Questions about Madison Mortgage Services
How many complaints does Madison Mortgage Services have?
Madison Mortgage Services has 2 complaints on record since July 2026, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Madison Mortgage Services respond to complaints?
Yes. Madison Mortgage Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Madison Mortgage Services?
The most common problems are trouble during payment process (1), applying for a mortgage or refinancing an existing mortgage (1).
Is Madison Mortgage Services legit?
Madison Mortgage Services is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Madison Mortgage Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Madison Mortgage Services?
Complain to Madison Mortgage Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Madison Mortgage Services complaints come from?
Most come from Connecticut (1), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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