Loan servicer · complaint record
Mary Mae Financial complaints
Filed under Mary Mae Financial, LLC
Consumers have filed 1 complaint about Mary Mae Financial since 2017, none in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is dealing with my lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since January 2017
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Jan 20, 2017
Mary Mae Financial complaints by month
The busiest month was January 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mary Mae Financial answered all time
- Closed with monetary relief1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Mary Mae Financial problems
Inside "Dealing with my lender or servicer"
- Having problems with customer service 1
Mary Mae Financial compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Mary Mae FinancialStudent loans | - | 0 | - |
Compare side by side: Mary Mae Financial vs Earnest · Mary Mae Financial vs College Ave Student Loan Servicing · Mary Mae Financial vs Meritize Financial · Mary Mae Financial vs LendKey Technologies
What people say about Mary Mae Financial
All experiencesNo experiences with Mary Mae Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mary Mae Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 20, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Money back |
Questions about Mary Mae Financial
How many complaints does Mary Mae Financial have?
Mary Mae Financial has 1 complaint on record since January 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Mary Mae Financial respond to complaints?
Yes. Mary Mae Financial answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Mary Mae Financial?
The most common problems are dealing with my lender or servicer (1).
Is Mary Mae Financial legit?
Mary Mae Financial is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mary Mae Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Mary Mae Financial?
Complain to Mary Mae Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mary Mae Financial complaints come from?
Most come from North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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