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Debt collector · complaint record

Matthews & Michaels complaints

Consumers have filed 6 complaints about Matthews & Michaels since 2017, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
6

Since November 2017

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Jul 14, 2025

Rank
-

Matthews & Michaels complaints by month

The busiest month was November 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Matthews & Michaels answered all time

  • Closed with explanation6100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Matthews & Michaels complaints are about

  • Debt collection583%
  • Credit reporting117%

Top Matthews & Michaels problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 2

Where Matthews & Michaels complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Alabama (1), North Carolina (1), New Mexico (1), Texas (1), Utah (1).

Matthews & Michaels compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Matthews & MichaelsDebt collection-0new100%0%-

Compare side by side: Matthews & Michaels vs Green Square · Matthews & Michaels vs EMoneyUSA · Matthews & Michaels vs Mullooly Jeffrey Rooney & Flynn · Matthews & Michaels vs Credit World Services

What people say about Matthews & Michaels

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Latest Matthews & Michaels complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jul 14, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingUTExplainedYes
Feb 4, 2025Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtNMExplainedYes
Mar 22, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Dec 12, 2023Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopTXExplainedYes
Jul 24, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursWAExplainedYes
Nov 17, 2017Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes

Questions about Matthews & Michaels

How many complaints does Matthews & Michaels have?

Matthews & Michaels has 6 complaints on record since November 2017, including 0 in the last 12 months and 0 in the last 30 days.

Does Matthews & Michaels respond to complaints?

Yes. Matthews & Michaels answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Matthews & Michaels?
Is Matthews & Michaels legit?

Matthews & Michaels is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Matthews & Michaels legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Matthews & Michaels?

Complain to Matthews & Michaels in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Matthews & Michaels complaints come from?

Most come from Alabama (1), North Carolina (1), New Mexico (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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